00964cam a2200277 7i4500 0000003097 20151102090000.0 20150722085749.0 150722 my BI NM MS ISO 9004 2000 Quality management systems : guidelines for performance improvements (ISO 9004 : 2000, IDT). Cyberjaya: Department of Standards Malaysia, 2000. viii,56p.; 30 cm.. Malaysian Standard Includes bibliographical references Guidelines Quality management SIRIM Berhad Department of Standards Malaysia NM 0000011289 Book Standards HQ Library 0000011290 Book Standards HQ Library 0000011645 Book Standards HQ Library 0000015237 Book Standards HQ Library BP00018238 Book Standards HQ Library