APA Citation

Niven. (2002). Balanced scorecard step-by-step: Maximizing performance and maintaining results. New York: John Wiley.

Chicago Style Citation

Niven. Balanced Scorecard Step-by-step: Maximizing Performance and Maintaining Results. New York: John Wiley, 2002.

MLA Citation

Niven. Balanced Scorecard Step-by-step: Maximizing Performance and Maintaining Results. New York: John Wiley, 2002.

Warning: These citations may not always be 100% accurate.