APA Citation

(1998). Guidelines on complaints handling. Shah Alam, Selangor: Department of Standards Malaysia.

Chicago Style Citation

Guidelines On Complaints Handling. Shah Alam, Selangor: Department of Standards Malaysia, 1998.

MLA Citation

Guidelines On Complaints Handling. Shah Alam, Selangor: Department of Standards Malaysia, 1998.

Warning: These citations may not always be 100% accurate.