00612cam a2200169 7i4500 0000003918 20161128090000.0 20020802000000.0 xx 00010 eng MS ISO 10013 1996 Guidelines for developing quality manuals. Shah Alam, Selangor: Standards & Industrial Research Institute of Malaysia, 1996. iv, 12 p.; 30 cm.. Malaysian Standard Total quality management -- Standards Standards & Industrial Research Institute of Malaysia 0000011641 Book Standards HQ Library