00720cam a2200205 7i4500 0000005133 20070416090000.0 20040128000000.0 xx 00010 eng 0814407331 (pbk) HF5549.5.T7 L755 2003 Lucas The creative training idea book : inspired tips and techniques for engaging and effective learning Robert W. Lucas. New York: AMACOM, 2003. x,470p.: ill.; 24 cm. Includes index Employees -- Training of Employee training personnel -- Training of Supervisors -- Training of 0000012628 Book Open Shelf HQ Library