00531cam a2200169 7i4500 0000006439 20060316090000.0 0273675249 (pbk) HF5726 .T39 2004 Taylor Model business letters, e-mails and other business documents Shirley Taylor. 6th ed. Harlow: Financial Times Prentice Hall, 2004. xxii,497p.: ill.; 25 cm. Form letters Commercial correspondence 0000013268 Book Open Shelf HQ Library