Beyond total quality management : toward the emerging paradigm
| Other Authors: | |
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| Published: |
New York:
McGraw-Hill,
1994.
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| Series: | McGraw-Hill series in management
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| Subjects: |
| Physical Description: | xxviii, 817p.: ill.; 25cm. |
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| Bibliography: | Includes bibliographical references and index |
| ISBN: | 0070066787 |