Pengurusan berkualiti dalam perkhidmatan
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| Published: |
Kuala Lupur:
Utusan publications,
1996.
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| Series: | Siri pengurusan dan pentadbiran utusan
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| Subjects: |
| Physical Description: | vii,140p.; 22 cm. |
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| Bibliography: | Bibliography: p. 138-140 |
| ISBN: | 9676106240 (pbk) |