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Quality government : designing, developing, and implementing TQM

Main Author: Koehler, Jerry W.
Other Authors: Pankowski, Joseph M.
Published: Delray Beach: St. Lucie Press, 1996.
Subjects:
Public administration -- > United States
Total quality management in government -- > United States
Physical Description:281p.: ill.; 24cm.
Bibliography:Includes bibliographical references and index
ISBN:1574440136

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