|
|
|
|
| LEADER |
00668cam a2200193 7i4500 |
| 001 |
0000000565 |
| 005 |
20070306090000.0 |
| 005 |
19980908092900.0 |
| 008 |
060523 |
| 020 |
0 |
0 |
|a 0873893360
|
| 090 |
0 |
0 |
|a HD62.15
|b .K47 1995
|
| 100 |
1 |
0 |
|a Kessler
|
| 245 |
1 |
0 |
|a Total quality service :
|b a simplified approach to using the Baldrige Award criteria
|c Sheila Kessler.
|
| 260 |
0 |
0 |
|a Milwaukee, Wisconsin:
|b ASQC Quality Press,
|c 1995.
|
| 300 |
0 |
0 |
|a vii,161p.
|
| 504 |
0 |
0 |
|a Includes bibliographical references and index
|
| 650 |
0 |
0 |
|a Total quality management --
|z United States
|
| 650 |
0 |
0 |
|a Malcolm Baldrige National Quality Award
|
| 999 |
|
|
|a 0000010561
|b Book
|c Open Shelf
|e HQ Library
|
